Does Shooting Star Cornwall offer free shipping?

Yes, Shooting Star Cornwall offers free UK shipping on orders over £75.

How long does it take for Shooting Star Cornwall to dispatch my order?

At Shooting Star Cornwall, we try to dispatch orders as quickly as possible. Orders are usually sent out the same working day or the next working day, so you should normally receive your order within a few days of it being dispatched.

Does Shooting Star Cornwall accept orders from outside the UK?

Yes, Shooting Star Cornwall ships worldwide. Delivery times and any customs charges may vary depending on your country.

How do I know your crystals are genuine and good quality?

At Shooting Star Cornwall, we hand-select our crystals with care, knowledge and intuition. We choose quality crystals from trusted suppliers, so you can shop with confidence whether you are buying a small tumble stone, a healing crystal, or a large statement piece.

Are you qualified, and how do you know about the healing qualities of crystals?

Shooting Star Cornwall has over 40 years of experience working with crystals, healing energy and spiritual development. Shamanic Vibes is a fully qualified healer with multiple certificates in different areas of spirituality and healing, including crystal healing.

Why choose Shooting Star Cornwall as a crystal shop?

Shooting Star Cornwall is a trusted online crystal shop with over 40 years of experience, hundreds of positive customer reviews, and a carefully chosen range of healing crystals, crystal jewellery, spiritual gifts and rare statement pieces. Every crystal is hand-selected, and we are always happy to share our knowledge if you need help choosing the right piece.

Which crystals are best for beginners?

If you are new to crystals, Amethyst, Rose Quartz, Clear Quartz, Citrine, Black Tourmaline and Selenite are all popular beginner crystals. We also have a beginner’s guide to working with crystals on our blog to help you explore crystal meanings and choose the crystals that feel right for you.

Does your chat box connect to a bot or an actual person?

Our chat feature connects directly to us at Shooting Star Cornwall, so you get to speak with a real person who can help. If we are not online, you can leave your email address and question in the chat box, and we will get back to you as soon as possible.

Does Shooting Star Cornwall have a shop I can visit?

Shooting Star Cornwall is mainly an online shop, but we also have a pop-up shop from April to October and attend local markets. Please follow us on Facebook for details of our opening times, market dates and pop-up events.

Does your sterling silver jewellery tarnish?

Most of our sterling silver jewellery has an anti-tarnish finish, which helps keep it bright and shiny for longer. However, all sterling silver can tarnish over time when exposed to air, moisture, perfumes, lotions and everyday wear.

Our sterling silver chains are also anti-tarnish, helping to delay the process. We also offer silver jewellery cleaning wipes, which can help bring tarnished jewellery back to life and restore its sparkle.

What is 925 silver or sterling silver?

925 silver, also known as sterling silver, is made from a minimum of 92.5% silver mixed with 7.5% other metals to give it strength and durability. This is why it is called 925 silver.

Is your silver jewellery real silver or silver plated?

All our silver jewellery is 925 silver, also known as sterling silver. It is not silver plated.

Is your jewellery nickel and lead free?

Yes, we can confirm that our jewellery is nickel and lead free.

Does your silver jewellery have hallmarks?

We are registered with the Sheffield Assay Office and have tested products to ensure their purity. In the UK, silver jewellery only requires a hallmark if it weighs more than 7.78 grams.

Most of our silver jewellery pieces weigh less than 7.78 grams, so they do not legally require a hallmark. However, many pieces do carry a 925 silver stamp where there is room to include one, giving customers extra confidence when shopping with us.

Is your Blue Opal jewellery real Blue Opal?

Our Blue Opal jewellery is made using laboratory-created Blue Opal. This makes it more affordable while still giving the beautiful colour and appearance of Blue Opal. It is also a more sustainable choice, as it reduces the need for mining and helps avoid some of the ethical concerns linked with natural gemstone sourcing.

Are all your products ethically sourced?

Yes, at Shooting Star Cornwall we work hard to source our products responsibly. We care about good business ethics, fair wages, good working conditions and reducing our impact on the planet.

We also recycle packaging where possible and continue to work towards reducing unnecessary plastic use as part of our green goals.