FAQs
Does Shooting Star Cornwall offer Free Shipping?
Yes Shooting Star Cornwall offers Free Shipping within the UK for all orders £75
Once I place my order how long does it take for Shooting Star Cornwall to dispatch it to me?
At Shooting Star Cornwall we try to ship orders out as quickly as possible. Usually orders are shipped out on the same or the next working day so you should receive it two days after it is shipped out.
Does Shooting Star Cornwall except orders from countries outside of the UK?
Yes at Shooting Star Cornwall we ship worldwide.
How do I know your Crystals are Genuine and Best Quality?
At Shooting Star Cornwall we hand select all our Crystals so you will only get the best quality crystals all of which have been ethically sourced.
Are you qualified and how do you know about the healing qualities of Crystals?
At Shooting Star Cornwall - Shamanic Vibes has been specializing in Crystals and their healing properties for over 35 years. She is a fully qualified Healer with multiply certificates in many areas of Spirituality & Healing.
Is Shooting Star Cornwall one of the Best Crystal Shops to buy from?
Yes Shooting Star Cornwall is a very good crystal shop as the owner Shamanic Vibes has been working with Crystals for over 35 years..She also hand picks every crystal on sale so you know you will always get the best quality. She also teaches Courses in Crystal Healing so has a lot of knowledge. She has a good knowledge of Crystals and is happy to share the information with you.
Which Crystals are best for beginners to start collecting?
At Shooting Star Cornwall we have a great beginners guide to crystals blog which will help you to explore crystals and work out which ones are best for you to start with..
Does your chat box connect to Bot or a actual Person?
Our chat feature connects directly to us at Shooting Star so you get to speak with a person who can help. If we are not online simply leave your email and question in the chat and we will get back to you.
Does Shooting Star Cornwall have a shop I can visit?
At Shooting Star Cornwall we are mainly online, but we do have a pop up shop from April til October and attend local markets too, so Follow us on Facebook for details of our opening times and our pop up events.
At Shooting Star Cornwall does your Silver Jewellery Tarnish?
At Shooting Star Cornwall we have a lot of Silver Jewellery which also has an Anti Tarnish Finish which will keep your Jewellery Shinny for longer. However all Silver Jewellery will with time tarnish. Silver Tarnishes because 925 Silver is an alloy of silver with small quantities of base metals so the chemical make-up of silver means it can be prone to Tarnishing. Tarnish will appear slowly over time as it is exposed to air & moisture etc which is how the chemical reaction starts to begins.
Our Chains are also Anti Tarnish so will delay the process and we offer Amazing Silver Jewellery Wipes which will bring tarnished jewellery back to life and sparkling like new again.
What is 925 Silver / Sterling Silver?
925 Silver / Sterling Silver is a minimum of 92.5% Silver mixed with 7.5% other base metals to give it strength & durability. Hence the name 925 Silver.
Is your Silver Jewellery Real Silver or Silver Plated?
All our Silver Jewellery is 925 Silver also known as Sterling Silver.
Is your Jewellery Nickel & Lead Free?
Yes we can confirm all our Jewellery is both Nickel & Lead Free.
Does your Silver Jewellery have Hallmarks?
We are registered with the Sheffield Assay Office & have tested products to ensure their purity. Only items of Jewellery containing more than 7.78 grams of silver need a Hallmark. As our items of Silver Jewellery contains less than 7.78 grams of Silver they do not require a Hallmark. However they do carry the 925 Silver Stamp where there is room to include one. It is not a requirement for them to carry the 925 stamp but it does give you the customer confidence which is why we supply them.
Is your Blue Opal Jewellery real Blue Opal?
Shooting Star Cornwall's Blue Opal Jewellery is Laboratory created making it affordable for all whilst still retaining the same properties as Natural Blue Opal and making it sustainable. This removes the need of mining ensuring it is kinder to our planet thus removing any ethical concerns.
Are all your products Ethically sourced?
Yes at Shooting Star Cornwall we have very good business ethics so all our Products are ethically sourced. This includes a fair wage and good working conditions for all who work in our supply chain. We work hard to care for the planet and have put into place Green Goals ensuring we recycle all our packaging and reducing our plastic use.